Tech support pricing varies greatly from service to service based on either generally on an hourly rate basis or a monthly plan. Here’s what the most popular tech support options charge on a per-service basis:

Name
Best For
Per Service & Hourly Pricing
Plan Pricing
Geek Squad
Small businesses that have a lot of tech support needs and want the availability of a service that is near them
$39.99 to $329.99 flat fees for certain services, $130 per hour for on-site help
$24.99/month per user with no on-site support. $49.99 per on-site service.
HelloTech
Small but frequent tech support tasks
$9.99 per month plus $89 per hour
$39 per month for 3 devices. No setup cost.
Nerds On Call
West Coast businesses that need in-store or on-site services quickly
Fixed price of $129 for certain services, all other service is $149 per hour, $229 fee cap per visit
Setup $149 per device + $25 per month for 2 devices + $10 per month for each additional device. On-site support $149 per hour.

What is the Difference in Cost for Monthly Plans in Year One

Given the variety of pricing schemes we attempted to create an apples-to-apples comparison by calculating what the first year cost would be for an office of 10 people for the 3 services that have monthly plans. We assume each person has one computer, share a printer, and the entire office will use 10 hours of on-site tech support in a year.

Name First Year Cost for Office of 10
Geek Squad
$4,488,79
HelloTech
$2,408.44
Nerds On Call
$4,240.00